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Terms of Service

Last updated: April 27, 2026

Acceptance

By accessing or using PokiSpokey ("the Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. We may update these Terms at any time — continued use after a change constitutes acceptance of the updated Terms.

The Service

PokiSpokey is an AI-powered language learning platform. Core features include:

  • Transcript search — full-text search across real-world video transcripts in multiple languages
  • Contextual video playback — watch the exact moment a word or phrase is used, with synchronized highlighting
  • AI Chat — conversational AI for vocabulary, grammar, pronunciation, and translation questions
  • Browser extension — optional Chrome extension for in-browser learning

We may add, modify, or remove features at any time.

Accounts

You must be at least 13 years old to create an account. When registering, you agree to:

  • Provide accurate and complete information
  • Keep your credentials secure and not share them with anyone
  • Accept responsibility for all activity that occurs under your account
  • Not create multiple accounts to circumvent plan limits
  • Notify us immediately of any unauthorized access

Plans & Billing

PokiSpokey offers the following plans:

  • Free — 50 searches/month, 60,000 AI credits/month, no charge
  • Basic — 300 searches/month, 800,000 AI credits/month
  • Pro — unlimited searches, 5,000,000 AI credits/month
  • Max — unlimited searches and AI credits

Billing terms:

  • Payments are processed by Polar.sh. By subscribing you authorize recurring charges on your billing cycle
  • You may cancel at any time; access continues until the end of the current billing period
  • All charges are final and non-refundable except where required by law
  • We reserve the right to change pricing with 30 days' notice to existing subscribers
  • AI credits are consumable, reset monthly, and have no cash value — they cannot be transferred or exchanged

Acceptable Use

You must not:

  • Scrape, crawl, or programmatically harvest transcript data or search results
  • Use bots or automated scripts to perform searches or consume AI credits
  • Attempt to bypass plan limits, rate limits, or any security controls
  • Create fake accounts to exploit the Free tier
  • Use the AI Chat to generate illegal, harmful, or abusive content
  • Reverse-engineer or extract proprietary components of the Service
  • Interfere with or disrupt the availability or integrity of the Service

Violations may result in immediate account suspension or termination without refund.

Intellectual Property

The PokiSpokey platform — including its design, software, AI systems, and branding — is our exclusive intellectual property. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal language learning purposes only.

Video content is owned by the respective YouTube creators and is subject to YouTube's Terms of Service. PokiSpokey does not host or redistribute video files — playback is delivered through the YouTube IFrame API.

AI Disclaimer

AI Chat responses are provided for educational purposes only. We make no warranties regarding their accuracy or completeness. Do not rely solely on AI output for critical decisions.

Conversations may be logged for abuse monitoring. We do not use your conversations to train external AI models.

Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or uninterrupted operation.

To the maximum extent permitted by law, PokiSpokey shall not be liable for any indirect, incidental, or consequential damages. Our total aggregate liability shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) $10 USD.

Termination

We may suspend or terminate your account for any breach of these Terms, or for any reason at our discretion. You may delete your account at any time through your account settings.

Upon termination, all licenses granted under these Terms cease immediately.

Contact

Questions about these Terms? Email us at support@pokispokey.com.